At VivOrnaté, we believe in the beauty of our creations—and we hope you do too! However, we understand that even the most exquisite pieces may not always resonate with your vision. Our return policy reflects our commitment to quality and customer satisfaction while considering the unique nature of our small business.

Returns:

As a small business, we handle returns on a case-by-case basis. We appreciate your understanding on this matter. While we strive to make every purchase a delightful experience, if you find yourself needing to return an item, please reach out to us directly at support@vivornate.com. We’ll do our best to work with you in a way that feels right for both parties.

Exchanges:

Should you find any dissatisfaction with your order—or if you receive a product that’s not quite perfect—we offer exchanges free of charge. Your happiness is our priority, and we want you to enjoy our creations to the fullest. Whether it’s a simple swap or a full refund, we’re here to ensure your experience is as delightful as our products.

At VivOrnaté, we take pride in our craftsmanship and believe you’ll find something you adore in every piece. But just in case, rest assured we’re ready to assist you with elegance and care.